Add online meeting information to your notifications
Before you start:
- If you have not customised your notifications at all, you do not need to do anything here.
- If you have customised your notifications, you will need to make changes to ensure your Zoom meeting URLs are included in your notifications.
Steps:
Go to the notifications page in your Advanced Settings.
The two notifications that you might want to edit are: 1. "Appointment Reminder", and 2. "Appointment confirmation message"
{% if appointment.is_online %}This appointment is online.{% endif %} {% if appointment.zoom_join_url %}You can join the meeting by clicking this link: {{appointment.zoom_join_url}} {% endif %}
Now, when you send notifications for "online" appointments, the following text will be added to your notifications:
This appointment is online. You can join the meeting by clicking this link: https://zoom.us/join/[meeting-id]
We're here if you need help
Editing notifications can be tricky! If you are not comfortable making these changes, please don't hesitate to contact us on [email protected] and we will be glad to update your notifications for you.
Last updated July 15, 2025