Different appointment types and how to use them

AppointmentGuru supports a number of different appointment types such as standard appointments, flexible location appointments, online appointments and private appointments.

Different appointment types and how to use them

AppointmentGuru's various appointment types each have their own set of useful actions performed on your behalf.

Standard Appointments

A standard appointment is one that takes place at a fixed location. Typically, this type of appointment is used if you work from a location and clients come to you for a consultation.

Online appointments

These appointments occur online using video conferencing software such as Zoom. If the Zoom integration is installed, AppointmentGuru will do the following: * Create a corresponding meeting in Zoom and link the meeting information to your appointment. * Include the Zoom meeting URL in your automated notifications. * Include the online place indicator on your invoices.

Flexible location appointments

Flexible location appointments are appointments which occur in person but not at a fixed location. Examples might be a house call or a meeting in a coffee shop.

  • When you create meetings of this type, if a user books the meeting online, they will be prompted to suggest a location.
  • The appointment detail page in the app will show the locations with a link to open a map.

Private appointments

Any of the above appointment types can be marked as private.

  • A private appointment type will not show up on your online booking forms, or on your booking page.
  • You can however still share a direct link with a customer which they can use to book one of these appointment types online.
Published: February 1, 2022
Last updated July 18, 2025
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