Different appointment types and how to use them
AppointmentGuru's various appointment types each have their own set of useful actions performed on your behalf.
Standard Appointments
A standard appointment is one that takes place at a fixed location. Typically, this type of appointment is used if you work from a location and clients come to you for a consultation.
Online appointments
These appointments occur online using video conferencing software such as Zoom. If the Zoom integration is installed, AppointmentGuru will do the following: * Create a corresponding meeting in Zoom and link the meeting information to your appointment. * Include the Zoom meeting URL in your automated notifications. * Include the online place indicator on your invoices.
Flexible location appointments
Flexible location appointments are appointments which occur in person but not at a fixed location. Examples might be a house call or a meeting in a coffee shop.
- When you create meetings of this type, if a user books the meeting online, they will be prompted to suggest a location.
- The appointment detail page in the app will show the locations with a link to open a map.
Private appointments
Any of the above appointment types can be marked as private.
- A private appointment type will not show up on your online booking forms, or on your booking page.
- You can however still share a direct link with a customer which they can use to book one of these appointment types online.
Last updated July 18, 2025