Home visits or flexible appointment types
If you offer home visits or appointments where the location may vary depending on the client (for example, meeting at a coffee shop), then flexible appointment types are ideal for you.
Steps:
- From the sidebar Settings > Spaces, make sure you've selected the correct Space if you have more than one. Scroll down and click on More Details.
- Click on the edit icon for the appointment type that you would like to edit (or create a new appointment type) and check the box next to Flexible location.
- Save your changes.
- You can also access these settings via Advanced Settings.
How flexible location appointment types work:
- Appointments booked by clients: When booking online, the client will be prompted to provide a location for the appointment using a Google Places-powered autocomplete.
- Appointments created by the practitioner: If you create a flexible appointment using the calendar, you will be prompted to enter the address for the appointment.
- Editing the appointment: You will be able to edit the address for an appointment from the appointment detail page (click on an Appointment > Open appointment).
- Notifications: The default notifications know how to handle different appointment types and will display the custom address that has been entered (either by you or the client if they book online).
- Client appointment information page: The client information page will display the custom address.
Published: February 1, 2022
Last updated July 2, 2025
Last updated July 2, 2025
Tags: APPOINTMENTS