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How to grant customer support access to your account

Created: Feb. 28, 2022, 5:28 p.m. Last updated Feb. 28, 2022, 5:28 p.m.

How to grant customer support access to your account

In some cases, to help us debug a particularly complicated issue, we may require temporary access to your account. Here is how you can grant temporary access to your account to a AppointmentGuru customer support

Steps to follow

To grant customer support access to your account:

  1. In the desktop app, from the sidebar, under settings, click on profile
  2. In the "extra information" block, tick the box that says: "Grant customer support access to my account"
  3. Click save

Customer support will now be able to access your account to help with your issue.

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